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Employment Opportunities:

  • TELLER/CUSTOMER SERVICE REPRESENTATIVE   -Cottonwood Falls, KS 

Everything we do at Cottonwood Valley Bank is focused on our community, it’s businesses, and empowering people to thrive. We proudly work to provide extraordinary customer service and products to help our customers to achieve their goals.

We are currently seeking a Teller/CSR to join our team in Cottonwood Falls, KSSuccessful candidate will have the opportunity to provide administrative support, technical service, and professional support for our core bank function. This role is responsible for customer service and managing customer requests, in addition to product support and promotion.

A successful candidate(s) will have:

  • Exemplary customer service experience

  • Confident and articulate communications skills

  • Initiative and strong work ethic

  • Problem resolution skills

  • Strong attention to detail

  • An understanding of and commitment to our values

  • Attitude and aptitude to engage in continuous development

Essential functions of the role:

  • Engage with customers to foster ongoing relationships

  • Process customer requests including account inquiries, account maintenance, and provide support for deposit and loan products

  • Completes necessary documentation to support customer request and route to appropriate parties

  • Update bank systems as needed and monitor communication queues daily

  • Continually seek sales opportunities to develop additional business through promotion of products and services to achieve goals

  • Collaborate with other retail departments to fulfill identified financial opportunities

  • Effectively communicate with customers and coworkers across all platforms (i.e., email, phone, etc.)

Requirements:

  • High school diploma or equivalent required

  • 2+ years of customer service experience preferred

  • 1+ years of sales experience preferred

  • Successfully pass a credit check required

  • 1+ years of bank experience preferred

  • Proficiency with network based applications and Microsoft Office products preferred

Hours:

  • 32+ hours weekly– any shift during that time

  • Monday – Friday: 7:55 AM – 4:05 PM (hours will vary)

  • Saturday: 7:55 AM – 10:00 AM (Rotating)

Benefits:
In addition to a competitive salary and benefits, Cottonwood Valley Bank offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success.

To apply, please submit Letter of Application to include salary requirements and Resume to EMAIL.

Cottonwood Valley Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace. 

* 5/6/2020

 
 
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